1. Introduction
ReelSave Pro ("we", "us", "our") operates the website reelsave.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Instagram Reel downloading service. Please read this policy carefully.
By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service. This Policy is incorporated into and subject to our Terms of Service.
2. Information We Collect
We collect only the minimum data necessary to operate the Service reliably and securely.
2.1 Automatically Collected Data
- IP Address: We log your IP address solely for rate-limiting purposes (to prevent abuse of our download service) and for basic security monitoring. IP addresses are not linked to any personal profile and are purged from active logs within 30 days.
- Page View Data: We record anonymous page view counts (which pages were visited and how often) to understand how the Service is used and to improve it. This data is aggregated and not tied to any individual user.
- Browser & Device Type: We may receive general technical information such as browser type, operating system, and screen resolution (via standard HTTP headers and session cookies). This is used solely to ensure the website renders correctly.
2.2 Voluntarily Provided Data
- Contact Form Submissions: If you use our contact form, we collect your name, email address, and the content of your message. This information is stored securely and used only to respond to your inquiry.
- Instagram URLs: When you paste an Instagram Reel URL into our download tool, that URL is processed in real time. We do not permanently store the URLs you submit.
2.3 What We Do NOT Collect
- We do not require you to create an account, so we hold no username/password data.
- We do not collect payment information (the Service is free).
- We do not collect your precise geographic location.
- We do not access or store any content from your Instagram account.
- We do not store the videos you download on our servers.
3. How We Use Your Information
The data we collect is used exclusively for:
- Service delivery: Processing your Reel download requests.
- Rate limiting & abuse prevention: Using IP addresses to prevent automated abuse and protect service availability for all users.
- Analytics: Understanding which features are most used to guide product improvements (aggregated data only).
- Support: Responding to messages submitted through our contact form.
- Legal compliance: Complying with applicable laws, regulations, and lawful requests from public authorities.
We do not use your data for targeted advertising, sell your data to third parties, or profile you for any commercial purpose.
4. Cookies
We use a minimal number of cookies. Our cookie use is strictly functional:
-
Session Cookie (
PHPSESSID): A standard PHP session cookie used for rate-limiting and CSRF (cross-site request forgery) protection. This cookie is temporary, expires when you close your browser, contains no personal information, and is essential to the security of the Service.
We do not use tracking cookies, advertising cookies, or analytics cookies (such as Google Analytics). Because our only cookie is strictly necessary for the Service's security, we are not required by most regulations to ask for your consent to set it — but we disclose it here in the interest of full transparency.
5. Data Storage and Security
Data collected through the Service is stored on servers located within the European Union / United States, protected by industry-standard security measures including:
- HTTPS/TLS encryption for all data in transit.
- Firewall and access-control restrictions limiting who can access the database.
- Regular security audits and software updates.
- Prepared statements for all database queries (SQL injection prevention).
While we implement commercially reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Contact form submissions are retained for up to 12 months and then permanently deleted unless legal obligations require longer retention. Rate-limiting IP logs are purged within 30 days.
6. Third-Party Services
To process your download requests, we use the apihut.in API as a third-party content-resolution service. When you submit an Instagram URL, that URL is forwarded to this API to retrieve the downloadable media link. Please be aware that:
- The Instagram URL you submit may be processed by apihut.in's servers.
- We are not responsible for apihut.in's privacy practices. We encourage you to review their privacy policy at apihut.in.
- We do not share any other personal data with this service.
The Service may also display advertising delivered by third-party ad networks. These networks may set their own cookies and collect data as described in their own privacy policies. We recommend reviewing the privacy settings of any ad network whose ads appear on our site.
7. Your Rights
Depending on your country of residence, you may have the following rights regarding any personal data we hold about you:
- Right of Access: Request a copy of personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to certain legal exceptions.
- Right to Restriction: Request that we restrict the processing of your data in certain circumstances.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to processing of your personal data in certain circumstances.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at contact@reelsave.pro. We will respond within 30 days. Note that since we collect very little personal data, most requests may be fulfilled quickly.
8. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal data, please contact us immediately at contact@reelsave.pro and we will take prompt steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.
Material changes will be highlighted on our homepage for at least 14 days following the update. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
- Email: contact@reelsave.pro
- Contact Form: reelsave.pro/contact